Going the extra mile
I just wanted to thank you again for going the extra mile for me in achieving a sale of my Mother’s cottage today at auction .
From start to finish your customer service and care was first rate. Despite you having less than 24 hours notice to get details of the property into the brochure you still ( kindly) waited for the rain to stop before taking the photographs, in order to do the property justice . Your regular update calls (sometimes in the evenings) were much appreciated and your advice was consistently spot on. Unusually, you did not pass us around either and always answered your phone personally when I called you.
Please pass on our grateful thanks to all involved, as I appreciate that it will probably have been a team effort behind the scenes – albeit a well orchestrated and seamless one . Mum is very happy with the outcome and glad she took your prudent advice .
Annette Collen, vendor, Oct 2020
Totally approachable and friendly
For everyone apprehensive of auctions, I will state that there no need to be.
This unit of total professionals will take you through the process step by step .
They are so totally approachable and friendly and they have just sold a property for my elderly family at an unimaginable price, way way above estate agents valuations .
Contact Robert Hurst and trust his guidance. The whole process (whether you wish to hand the sale to them or not ) is simple, stress free, and human as opposed to computer replies .
100 percent respect to them.
Richard D, March 2021 vendor
highly recommended
I am very satisfied with the professional way that Auction House sold my parents property. Being kept informed of progress throughout was much appreciated. The first visit to the property was made by Jenny Austen who briefed me on the whole process and kept in touch with me throughout.
I recommend Auction House for all your property selling needs.
Mr T Thacker, July 2022
Fully focused
Certainly more than happy with the service provided by Jenny and the Auction House team.
Throughout Jenny was fully focused on my needs, understood them and communicated with me at all stages of the process on a regular basis using her knowledge of all situations and scenarios, to achieve a successful outcome for everyone.
Jenny has sold 2 properties for me now in these difficult times with full professionalism of which I am very grateful.
Lee Bellis - March 2021
Ecstatic Purchaser
I was really impressed with the service we received by the team at the Auction House. They were incredibly knowledgeable about the market and honoured our wishes as the buyers and also the wishes of the vendors; a hard balance to often strike. For us, the property we bought was a once in a lifetime purchase, which we fell in love with. Their guidance enabled us to secure it not just at the right price but also as a hassle-free experience
C Brown
Appreciation of Expert Service
I would like to express my appreciation for your kind help and expert service, and will of course use the services of Auction House again should the opportunity present itself.
Mr D Williams
Online Auction Success
I want to thank you for your freely given advice, your endless patience and your professionalism.
If the circumstances arise, I will not hesitate to use Auction House again.
Mr J Knights - Vendor
For Power of Attorney
I must thank you for the sound advice and guidance given in the marketing of the property. The response on viewing days was tremendous as was the turnout for the King's Lynn Auction which resulted in vigorous bidding and from the guide price of £60,000 to £80,000, £112,250 was achieved.
Well done to the Auction House team and if asked I would not hesitate to recommend your services
Mr Rye
Emotional Sale - Reassured Vendor
Thank you so very much for all your advice and help during what was for me quite an emotional time - clearing and selling the parental home. Your predictions and regular advice proved to be absolutely spot on and I felt very reassured as you expertly and sympathetically guided and updated me through the various stages of something that initially seemed an overwhelming hurdle. Your calm professionalism enabled me to relax and feel quite safe about the whole process of going to auction - something I had actually dismissed in the early stages when first contacting Estate Agents last November.
Clearly going to auction was the best path and you achieved the best outcome we could have hoped for. I would also like to thank your staff, for the courtesy and kindness they too showed me.
I certainly have no reservation in warmly recommending you and Auction House to others who might be feeling wary as I was at first.
Mrs FS
Help and support
Dear Jenny, a big thank you for your assistance with the purchase of The Old School which completed today.
You made the whole process incredibly ‘pain free’ and we would certainly look at buying via auction again after the ease of dealing with you.
Mark & Joanne, Dec 2022
