Fully focused
Certainly more than happy with the service provided by Jenny and the Auction House team.
Throughout Jenny was fully focused on my needs, understood them and communicated with me at all stages of the process on a regular basis using her knowledge of all situations and scenarios, to achieve a successful outcome for everyone.
Jenny has sold 2 properties for me now in these difficult times with full professionalism of which I am very grateful.
Lee Bellis - March 2021
Thanks from a satisfied Buyer
I am writing to thank very much indeed for your helpful advice and for the professional service you provided leading up to the auction yesterday. I appreciated your cooperation with making the keys available, so that I could arrange visits for the Heating Engineer and also the Structural Engineer. These surveys helped reduce uncertainty and risk which gave us more confidence at the auction.
I was very impressed by the efficiency of the whole team on the day, with a very professional auctioneer,Bryan Baxter guiding us through the process in such an effective and entertaining way. The organisation and legal administration by Elaine Barnes was excellent.
My son and his partner are absolutely delighted to have secured their first home.
Once again,many thanks. May I wish you every success in the future.
Mr Earl
Online Auction Success
I want to thank you for your freely given advice, your endless patience and your professionalism.
If the circumstances arise, I will not hesitate to use Auction House again.
Mr J Knights - Vendor
First Time Buyer
First time buyer at your auction yesterday and Mark (Willett) helped the whole way, it was nerve wracking but an incredible experience. Thank you for making it easy
Buyer, July 2021
Help and support
Dear Jenny, a big thank you for your assistance with the purchase of The Old School which completed today.
You made the whole process incredibly ‘pain free’ and we would certainly look at buying via auction again after the ease of dealing with you.
Mark & Joanne, Dec 2022
Ecstatic Purchaser
I was really impressed with the service we received by the team at the Auction House. They were incredibly knowledgeable about the market and honoured our wishes as the buyers and also the wishes of the vendors; a hard balance to often strike. For us, the property we bought was a once in a lifetime purchase, which we fell in love with. Their guidance enabled us to secure it not just at the right price but also as a hassle-free experience
C Brown
Professional and re-assuring
Thank you so much Gary for getting the job done, not only that but also you have always answered my queries and returned my calls, you are very professional and re-assuring.
P Bassi - Vendor
A note of thanks
Bryan, a personal note to thank you so much for all your advice and help which has resulted in the successful sale of my little cottage. Please pass my thanks also to Elaine and Amanda too.
Mrs D M - Vendor
For Power of Attorney
I must thank you for the sound advice and guidance given in the marketing of the property. The response on viewing days was tremendous as was the turnout for the King's Lynn Auction which resulted in vigorous bidding and from the guide price of £60,000 to £80,000, £112,250 was achieved.
Well done to the Auction House team and if asked I would not hesitate to recommend your services
Mr Rye
Going the extra mile
I just wanted to thank you again for going the extra mile for me in achieving a sale of my Mother’s cottage today at auction .
From start to finish your customer service and care was first rate. Despite you having less than 24 hours notice to get details of the property into the brochure you still ( kindly) waited for the rain to stop before taking the photographs, in order to do the property justice . Your regular update calls (sometimes in the evenings) were much appreciated and your advice was consistently spot on. Unusually, you did not pass us around either and always answered your phone personally when I called you.
Please pass on our grateful thanks to all involved, as I appreciate that it will probably have been a team effort behind the scenes – albeit a well orchestrated and seamless one . Mum is very happy with the outcome and glad she took your prudent advice .
Annette Collen, vendor, Oct 2020
